Missed deliveries, failure to act on complaints, and the cold-shoulder treatment. These are the complaints of customers that prompted the Better Business Bureau to give the Big Baller Brand an F rating.
According to the BBB, they received 32 complaints from customers, 12 of which claimed that LaVar Ball’s company failed to respond to the problem.
A bulk of the complaints represented orders that were not delivered but still charged to their accounts.
LaVar, meanwhile, scoffed at the BBB rating, which he described as a “outdated as the Yellow Pages.”
“Who cares about them?” he told ESPN. “Tell them that Yelp! has replaced the Better Business Bureau. We honestly thought the Better Business Bureau was out of business.”
He said the BBB should stand for Big Baller Brand, not Better Business Bureau.
Nevertheless, Ball acknowledged that there are some delays in shipping but it’s only because of the holiday rush. However, he quickly added that they are always on top of the situation in terms of the deliveries and service.
In fact, he doesn’t believe for a second all the complaints filed at the BBB. “It’s probably Nike and Adidas complaining about not getting their Big Baller Brand merchandise,” he quipped.
While the BBB received several complaints regarding the business model of the Big Baller Brand, Lonzo Ball debuted a pair of yellow ZO2 Prime shoes in the Los Angeles Lakers win over the Atlanta Hawks, their first in the last 10 games.
Sneaker News noted the semi-transparent design quarter panel and the vamp which showed off some patterns underneath. It’s got a yellow heel counter and black rubber outsole. There’s no information yet on when the latest ZO2 Prime will be released but the pair is expected to fetch a hefty $495 pricetag.